Depending on your device or camera application, there may be times when you are unable to scan the QR Code or save your data after scanning the QR Code. Data charges may apply.
Note: When using an iOS device, please update to the latest OS for your device and use the standard Camera and browser apps.
Note: When using an Android device, please check the following links if you encounter issues.
・The screenshots and videos may be saved in separate locations depending on your device.
・Please visit the support site if you run into other issues or are unsure how to proceed.